SHIPPING POLICY
Our official platform provides permanent global free shipping services covering all countries and regions around the world for all valid paid orders generated on the website, with zero additional charges of any kind. There are no hidden shipping fees, logistics handling fees, cross-border surcharges, remote area service fees or regional differential charges for any global customer or any regional order, realizing a truly unified global free shipping service standard. This universal free shipping policy applies to all product orders on the platform, with no minimum order amount limit or additional restrictive conditions.
All orders that complete user payment and pass official system verification will be sorted, packaged and arranged for official shipment within 1 to 3 working days after successful payment confirmation. The specific shipment arrangement will be reasonably adjusted according to daily order volume, product inventory status and standardized platform processing procedures to ensure orderly and efficient order delivery. During peak shopping seasons or promotional events, the shipment cycle still strictly adheres to the 1-3 working days standard to maximize the guarantee of order delivery efficiency.
The platform implements a unified global delivery time standard for all domestic and overseas orders, with a fixed overall delivery cycle of 6 to 12 working days from the official shipment date to customer receipt, and no differentiated delivery time settings or regional time differences will be set for different countries, regions and remote areas. At the current operational stage, our platform only provides standard global logistics delivery services for all orders, and does not support any form of expedited delivery, urgent shipment or priority delivery services for any customer.
After the goods are officially shipped from the warehouse, the system will automatically generate a unique logistics tracking number, and users can query and monitor the real-time logistics transportation status, transit progress and delivery update information of their orders through the built-in logistics tracking function of the official website at any time. For individual order logistics delays caused by uncontrollable objective factors including international customs routine inspection, extreme bad weather, global logistics route adjustment, regional traffic control and public emergency events, our customer service team will actively track the latest logistics progress, communicate and coordinate with logistics providers in real time, and timely feed back the updated delivery status to customers to reduce user anxiety.
All commodities delivered globally adopt standardized shockproof, dustproof and compression-resistant protective packaging materials and professional packaging processes to effectively avoid product extrusion, deformation, dirt, damage and other problems during long-distance global transportation, ensuring that customers receive complete and intact products with original appearance and quality.